LISS is sponsored by INSTICC – Institute for Systems and Technologies of Information, Control and Communication

SCOPE

Information and communication technology has been providing a more effectively network infrastructure and development platform for the logistics and service operations. In order to meet the needs of consumers, and particularly promote low-carbon economic development process, new types of services also will emerge. LISS 2011 is a prime international forum for both researchers and industry practitioners to exchange the latest fundamental advances in the state of the art and practice of logistics, informatics, service operations and service science. Related domain experts and scholars will discuss academic issues, seize future development opportunities, master the subject developing tendency and exchange the latest research and academic thinking. The theme of the conference is Logistics and Service Science based on the Internet of things.
LISS 2011 will be co-located with the ICEIS 2011, which is sponsored by INSTICC (Institute of Systems and Technologies of Information, Control and Communication, Portugal). INSTICC is one of its influential international academic conference series in the world, and it is co-organized by the School of Economics and Management, Beijing Jiaotong University, University of Reading, UK, Pennsylvania State University and other universities. The Meeting will be held in Beijing.
Through this meeting, participants will share the latest research results and practical experience and make profound exchange on its innovative ideas, meanwhile have a good grasp of the greatest challenges with the changing times as well as make a serious consideration of the future. The meeting will inherit the current research of international academic community on the emerging field of service science, logistics and informatics development and application, which not only focus on the theory construction, but pay more attentions to practical applications of the methods and techniques.

Areas of Interest

Special sessions on specific service topics are also welcome. The topics of interest include, but are not limited to:

AREA 1 - SERVICE MANAGEMENT

General Theory:
› Strategic Services Management
› Service System and Service Network Design
› Quality-of-Service Assessment
› Service Operations Management
› Service Revenue Management
› Service Innovation Management
› Service Supply Chain Management
› Service Information System
› Service Process Reengineering
› Service Purchasing and Supplier Management
› Service Marketing
Various Professional Services, such as:
› Public Service Management
› Financial and Insurance Service Management
› Education Service Management
› Healthcare Service Management
› Telecom Service Management
› Hotel Service Management
› Tourism Service Management
› Product Post-sale Service Management
› Transportation (aviation \ railways \ highways \ water (passengers and cargo)) Service Management Particularly welcomed the successful case studies

AREA 2 - LOGISTICS MANAGEMENT

› Material Flow Theory and Applications
› Logistics Services Strategy
› Innovation and Logistics Services
› Supply Chain Management
› Low-Carbon and Logistics
› Low-Carbon Supply Chain
› Logistics Alliance
› International Logistics
› Regional Logistics
› Emergency Logistics
› Internet of Things and Logistics Services
› Logistics Service System Optimization
› Logistics Industry and Policy

AREA 3 - INFORMATION MANAGEMENT

› Business Intelligence and Business Analysis
› Innovative Enterprise Digitalized Operation Mode
› Dynamic Supply Chain Planning and Management
› Customer Relations Management
› Digital Enterprise Infrastructure
› Enterprise Commercial Intelligence
› E-commerce and E-government
› Wireless Communications and Mobile Business
› Enterprise Information Resources Management
› Sensor Network and Internet of Things
› RFID Technology and Application
› Pervasive Computing and Intelligent Living Space
› Cloud Computing Theories and Technologies
› Collaborative E-commence Mechanism and Technology
› Network Marketing Strategy and Application
› Electronic Commerce Application and Benefit Appraisal
› Network Transaction, Trust Mechanism and Information Security
› Electronic Market and Intervening Mechanism
› Knowledge Management and Knowledge Sharing
› Organization Semiotics and Informatization
› IT Project Management
› Information Technology and Enterprise Sustainable Development Strategy
› Other Relevant Management Theory and Application Issues

AREA 4 - ENGINEERING MANAGEMENT

› Engineering Consultant Management
› IT in Construction
› Engineering Information System
› Informatization of Construction Industry
› Supply Chain Management in Construction
› Logistics Management in Construction
› Engineering Economics
› Project Management in Engineering

Keynote Speakers

Harold Krikke, Tilburg University, The Netherlands
Xuewei Li, Beijing Jiaotong University, China
Kecheng Liu, University of Reading, U.K.
Leszek A. Maciaszek, Macquarie University, Australia / University of Economics, Poland
Yannis A. Phillis, Technical University of Crete, Greece
Shoubo Xu, Chinese Academy of Engineering / Beijing Jiaotong University, China
Yulin Zheng, UFIDA, China
Lida Xu, Old Dominion University, U.S.A.

Workshop

Relationship Management in 3PL Industry - RM3PLI

Special Session

Material Flow Theory and Sustainable Supply Chain Management - MFTSSCM

Paper Submission

Authors should submit an original paper in English, carefully checked for correct grammar and spelling, using the on-line submission procedure. The initial submission must have between 3 to 13 pages otherwise it will be rejected without review. Please check the paper formats page so you may be aware of the accepted paper page limits.
The guidelines for paper formatting provided at the conference web ought to be used for all submitted papers. The preferred submission format is the same as the camera-ready format. Please check and carefully follow the instructions and templates provided. Each paper should clearly indicate the nature of its technical/scientific contribution, and the problems, domains or environments to which it is applicable.
Papers that are out of the conference scope or contain any form of plagiarism will be rejected without reviews. Please read INSTICC's ethical norms regarding plagiarism and self-plagiarism.

Remarks about the on-line submission procedure:

1. A "double-blind" paper evaluation method will be used. To facilitate that, the authors are kindly requested to produce and provide the paper, WITHOUT any reference to any of the authors. This means that is necessary to remove the authors personal details, the acknowledgements section and any reference that may disclose the authors identity.
LaTeX/DOC/DOCX format are accepted.
2. The web submission procedure automatically sends an acknowledgement, by e-mail, to the contact author.

Paper submission types:

Regular Paper Submission A regular paper presents a work where the research is completed or almost finished. It does not necessary means that the acceptance is as a full paper. It may be accepted as a "full paper" (30 min. oral presentation) , a "short paper" (20 min. oral presentation) or a "poster".

Position Paper Submission A position paper presents an arguable opinion about an issue. The goal of a position paper is to convince the audience that your opinion is valid and worth listening to, without the need to present completed research work and/or validated results. It is, nevertheless, important to support your argument with evidence to ensure the validity of your claims. A position paper may be a short report and discussion of ideas, facts, situations, methods, procedures or results of scientific research (bibliographic, experimental, theoretical, or other) focused on one of the conference topic areas. The acceptance of a position paper is restricted to the categories of "short paper" or "poster", i.e. a position paper is not a candidate to acceptance as "full paper".

Camera-ready:

After the reviewing process is completed, the contact author (the author who submits the paper) of each paper will be notified of the result, by e-mail. The authors are required to follow the reviews in order to improve their paper before the camera-ready submission.

Publications

Accepted papers, presented at the conference by one of the authors, will be published in the Proceedings of LISS 2011. Acceptance will be based on quality, relevance and originality. There will be both oral and poster sessions.
All papers presented at the conference venue will be available at the SciTePress Digital Library (http://www.scitepress.org/DigitalLibrary/). SciTePress is member of CrossRef (http://www.crossref.org/).
LISS 2011' Proceedings will be submitted for indexation by Thomson Reuters Conference Proceedings Citation Index, INSPEC, DBLP and EI. High quality papers will be published in IJSOI (International Journal of Service Operations and Informatics).
Some selected papers will be published in "Advances in Information Sciences and Service Sciences" as a special issue.

Key Dates

Conference date: June 8-11, 2011

Paper Submission: March 2, 2011 (expired)
Authors Notification: April 4, 2011 (expired)
Final Paper Submission and Registration: April 14, 2011 (expired)

Position Paper Submission: March 31, 2011 (expired)
Authors Notification (position papers): April 19, 2011 (expired)
Final Position Paper Submission and Registration: April 29, 2011 (expired)

Contacts

Contacts

The meeting venue is arranged in Beijing. In accordance with the practice of international conferences, at least one of authors must register and participate the meeting as long as paper accepted.

Organizing Committee

HONORARY CHAIR
Shoubo Xu, Beijing Jiaotong University, China

GENERAL CHAIRS
Xuewei Li, Beijing Jiaotong University, China
Songdong Ju, Beijing Jiaotong University, China
Runtong Zhang, Beijing jiaotong University, China
Kecheng Liu, University of Reading, U.K.

EXECUTIVE CHAIRS
Zhenji Zhang, Beijing Jiaotong University, China
Juliang Zhang, Beijing Jiaotong University, China
Shifeng Liu, Beijing Jiaotong University, China

PROGRAM CHAIRS
Zhenji Zhang, Beijing Jiaotong University, China
Juliang Zhang, Beijing Jiaotong University, China
Yisheng Liu, Beijing Jiaotong University, China
Shifeng Liu, Beijing Jiaotong University, China

WORKSHOPS CHAIRS
Hanping Hou, Beijing Jiaotong University, China
Xuemei Li, Beijing Jiaotong University, China
HongLu Liu, Beijing Jiaotong University, China

SPECIAL SESSIONS CO-CHAIRS
Guowei Hua, Beijing Jiaotong University, China
Xiaoquan Gong, Beijing Jiaotong University, China

SECRETARIAT
Juanqiong Gou, Beijing Jiaotong University, China
Jianqin Zhou, Beijing Jiaotong University, China
Xu Ren, Beijing Jiaotong University, China
Helder Coelhas, INSTICC, Portugal

PUBLICATION CHAIRS
Hui Du, University of Reading, U.K.
Helder Coelhas, INSTICC, Portugal
Xiaomin Zhu, Beijing Jiaotong University, China
Hongjie Lan, Beijing Jiaotong University, China

ORGANIZATION CHAIRS
Xiyan Lv, Beijing Jiaotong University, China
Jiayi Yao, Beijing Jiaotong University, China
Yisong Li, Beijing Jiaotong University, China

FINANCIAL CHAIRS
Bing Zhu, Beijing Jiaotong University, China
Dan Chang, Beijing Jiaotong University, China

PUBLICITY CHAIRS
Jing Li, Beijing Jiaotong University, China
Bruno Encarnação, INSTICC, Portugal
Zikui Lin, Beijing Jiaotong University, China

International Steering Committee

CHAIR
Shoubo Xu, Beijing Jiaotong University, China

MEMBERS
Veenstra Albert, RSM Erasmus University, The Netherlands
John J. Bartholdi, III, Georgia Institute of Technology, U.S.A.
Guoqing Chen, Tsinghua University, China
Jian Chen, Tsinghua University, China
Yu Chen, Renmin University of China, China
Zhixiong Chen, Mercy College, U.S.A.
T. C. Edwin Cheng, The Hong Kong Polytechnic University, China
Waiman Cheung, The Chinese University of Hong Kong, China
Jae-Sun Choi, Korea Maritime Institute, Korea
Dingyi Dai, China Federation of Logistics & Purchasing, China
Rommert Dekker, Erasmus University Rotterdam, The Netherlands
Renchu Gan, Beijing Institute of Technology, China
Xuedong Gao, University of Science and Technology Beijing, China
Liming He, China Federation of Logistics & Purchasing, China
Songdong Ju, Beijing Jiaotong University, China
Kim Kap-Hwan, Pusan National University, Korea
Harold Krikke, Tilburg University, Netherlands
Der-Horng Lee, The National University of Singapore, Singapore
Dong Li, Peking University, China
Dong Li, University of Liverpool, U.K.
Xuewei Li, Beijing Jiaotong University, China
Cheng-Chang Lin, National Cheng Kung University, Taiwan, China
Kecheng Liu, University of Reading, U.K.
Yanping Liu, Beijing Jiaotong University, China
Yisheng Liu, Beijing Jiaotong University, China
Qining Mai, The University of Hong Kong, China
Yannis A. Phillis, The Technical University of Crete, Greece
Yihong Ru, Beijing Jiaotong University, China
Pingnan Ruan, Beijing University of Technology, China
Kurosu Seiji, Waseda University, Japan
Zuojun (Max) Shen, University of California, U.S.A.
Jiuh-Biing Sheu, National Chiao Tung University, Taiwan, China
A Min Tjoa, Vienna University of Technology, Austria
Erwin van der Laan, RSM Erasmus University, The Netherlands
Lida Xu, Old Dominion University, U.S.A.
Zhounan Yang, Roland International Freight Services, China
David C. Yen, Miami University, U.S.A.
Mingyu Zhang, Beijing Jiaotong University, China
Jianming Zhu, Central University of Finance and Economics, China
Meiyun Zuo, Renmin University of China, China

Program Committee

Abdullah Alnajim, Qassim University, Saudi Arabia
Bernhard Bauer, University of Augsburg, Germany
Gabriele Bavota, University of Salerno, Italy
Lamia Hadrich Belguith, ANLP Research Group, MIRACL, University of Sfax, Tunisia
Noureddine Belkhatir, Grenoble University, France
Ida Bifulco, University of Salerno, Italy
Antonio Borghesi, Università Degli Studi Di Verona, Italy
Danielle Boulanger, IAE- Université Jean Moulin Lyon 3, France
Manfred Broy, Technische Universität München, Germany
Linning Cai, Tsinghua University, China
Coral Calero, University of Castilla - La Mancha, Spain
Luis M. Camarinha-Matos, New University of Lisbon, Portugal
Angélica Caro, University of Bio-Bio, Chile
Nunzio Casalino, Università degli Studi Guglielmo Marconi, Italy
Maiga Chang, Athabasca University, Canada
David Chen, Université Bordeaux 1, France
Jinjun Chen, Swinburne University of Technology, Australia
Shiping Chen, Commonwealth Scientific and Industrial Research Organisation, Australia
Zhigao Chen, East China University Of Science And Technology, China
Zhixiong Chen, Mercy College, United States
T. C. Edwin Cheng, The Hong Kong Polytechnic University, China
William Cheng-Chung Chu, Tunghai University, Taiwan, China
Daniela Barreiro Claro, Universidade Federal da Bahia (UFBA), Brazil
Francesco Colace, Università Degli Studi di Salerno, Italy
Cesar Collazos, Universidad del Cauca, Colombia
Jose Eduardo Corcoles, Castilla-La Mancha University, Spain
Bernard Coulette, University of Toulouse 2 - IRIT Laboratory, France
Karl Cox, University of Brighton, United Kingdom
Sharon Cox, Birmingham City University, United Kingdom
Dingyi Dai, China Federation of Logistics & Purchasing, China
Kamil Dimililer, Near East University, Cyprus
José Javier Dolado, University of the Basque Country, Spain
Baotian Dong, Beijing Jiaotong University, China
Ming Dong, Shanghai Jiao Tong University, China
Antonio Fernández-Caballero, Universidad de Castilla-la Mancha, Spain
Edilson Ferneda, Catholic University of Brasília, Brazil
Maria João Silva Costa Ferreira, Universidade Portucalense, Portugal
Juan J. Flores, University of Michoacan, Mexico
Cipriano Forza, Università di Padova, Italy
Susan Foster, Monash University, Australia
Rita Francese, Università degli Studi di Salerno, Italy
Ana Fred, Technical University of Lisbon / IT, Portugal
Leonardo Garrido, Tecnológico de Monterrey, Campus Monterrey, Mexico
Alexander Gelbukh, National Polytechnic Institute, Mexico
Joseph Giampapa, Carnegie Mellon University, United States
Ergun Gide, Central Queensland University Sydney International Campus, Australia
Pascual Gonzalez, Universidad de Castilla-la Mancha, Spain
Gustavo Gonzalez-Sanchez, Mediapro Research, Spain
Feliz Gouveia, University Fernando Pessoa / Cerem, Portugal
Maria Carmen Penadés Gramaje, Universitat Politècnica de València, Spain
Zhongliang Guan, Beijing Jiaotong University, China
Jatinder Gupta, University of Alabama in Huntsville, United States
Maki K. Habib, The American University in Cairo, Egypt
Sami Habib, Kuwait University, Kuwait
S. Hariharan, B.S. Abdur Rahman University, India
Sven Hartmann, Clausthal University of Technology, Germany
Paul Hawking, Victoria University, Australia
Peter Higgins, Swinburne University of Technology, Australia
Olli-Pekka Hilmola, Lappeenranta University of Technology, Finland
Wladyslaw Homenda, Warsaw University of Technology, Poland
Jun Hong, Queen's University Belfast, United Kingdom
Wei-Chiang Hong, Oriental Institute of Technology, Taiwan, China
Xiaohua Tony Hu, Drexel University, U.S.A.
Kai-I Huang, Tunghai University, Taiwan, China
Lei Huang, Beijing Jiaotong University, China
Lihua Huang, Fudan University, China
Alexander Ivannikov, State Research Institute For Information Technologies and Telecommunications, Russian Federation
Ivan Jelinek, Czech Technical University in Prague, Czech Republic
Michail Kalogiannakis, University of Crete, Greece
Dimitris Karagiannis, University of Vienna, Austria
Kap Hwan Kim, Pusan National University, Korea, Republic of
Marite Kirikova, Riga Technical University, Latvia
Alexander Knapp, Universität Augsburg, Germany
Harold Krikke, Tilburg University, Netherlands
Stan Kurkovsky, Central Connecticut State University, United States
Rob Kusters, Eindhoven University of Technology &; Open University of the Netherlands, Netherlands
Erwin van der Laan, RSM Erasmus University, Holand
Der-Horng Lee, the National University of Singapore, Singapore
Eng Wah Lee, Singapore Institute of Manufacturing Technology, Singapore
Ming Lei, Peking University, China
Kauko Leiviskä, University of Oulu, Finland
Daniel Lemire, UQAM - University of Quebec at Montreal, Canada
Dong Li, University of Liverpool, United Kingdom
Hongxin Li, Dongbei University of Finance & Economics, China
Da-Yin Liao, National Chi-Nan University, Chinese Taipei
Cheng-Chang Lin, National Cheng Kung University, Taiwan, China
Ching-Torng Lin, National Tsing Hua University, Chinese Taipei
Hong Ling, Fudan University, China
Jun Liu, Beijing Jiaotong University, China
Kecheng Liu, University of Reading, United Kingdom
Shifeng Liu, BJTU, China
Miguel R. Luaces, Universidade da Coruña, Spain
Yongsheng Ma, University of Alberta, Canada
Cristiano Maciel, Universidade Federal de Mato Grosso, Brazil
K. L. Mak, University of Hong Kong, Hong Kong, Chinav
Nuno Mamede, INESC-ID, Portugal
Yannis Manolopoulos, Aristotle University, Greece
David Martins de Matos, L2F / INESC-ID Lisboa / Instituto Superior Técnico, Portugal
Hamid Mcheick, University of Quebec at Chicoutimi, Canada
Luo Ming, Southeastern Institute of Manufacturing and Technology, Singapore
Subhas Misra, IIT Kanpur, India
Chiung Moon, Yonsei University, Korea
Paula Morais, Universidade Portucalense, Portugal
Fernando Moreira, Universidade Portucalense, Portugal
Haralambos Mouratidis, University of East London, United Kingdom
Pietro Murano, University of Salford, United Kingdom
Tomoharu Nakashima, Osaka Prefecture University, Japan
Paolo Napoletano, University of Salerno, Italy
Eric Ngai, China Polytechnic University, Hong Kong, China
Andreas Ninck, Berne University of Applied Sciences, Switzerland
Rocco Oliveto, University of Salerno, Italy
David L. Olson, University of Nebraska, United States
Hichem Omrani, CEPS/INSTEAD, Luxembourg
Samia Oussena, Thames Valley University, United Kingdom
Tansel Ozyer, TOBB ETU, Turkey
Claus Pahlz, Dublin City University, Ireland
Marcin Paprzycki, Polish Academy of Sciences, Poland
Rodrigo Paredes, Universidad de Talca, Chile
Namkyu Park, Wayne State University, U.S.A.
Gan Oon Peen, Southeastern Institute of Manufacturing and Technology, Singapore
Laurent Péridy, IMA-UCO, France
Dana Petcu, West University of Timisoara, Romania
Yannis A. Phillis, the Technical University of Crete, Greece
Michael J. Piovoso, Pennsylvania State University, U.S.A.
Ángeles S. Places, University of A Coruña, Spain
Geert Poels, Ghent University, Belgium
Klaus Pohl, University of Duisburg-Essen, Germany
Ramalingam Ponnusamy, Vinayaga Missions University, India
Robin Qiu, Pennsylvania State University, U.S.A.
Jolita Ralyte, University of Geneva, Switzerland
T. Ramayah, Universiti Sains Malaysia, Malaysia
Hajo A. Reijers, Eindhoven University of Technology, Netherlands
Nuno de Magalhães Ribeiro, Universidade Fernando Pessoa, Portugal
Michele Risi, University of Salerno, Italy
Alfonso Rodriguez, University of Bio-Bio, Chile
Daniel Rodriguez, University of Alcalá, Spain
Pilar Rodriguez, Universidad Autònoma de Madrid, Spain
Colette Rolland, Université Paris 1 Panthéon-Sorbonne, France
Jose Raul Romero, University of Cordoba, Spain
Gustavo Rossi, Lifia, Argentina
Yihong Ru, Beijing Jiaotong University, China
Francisco Ruiz, Universidad de Castilla-La Mancha, Spain
Ozgur Koray Sahingoz, Turkish Air Force Academy, Turkey
Priti Srinivas Sajja, Sardar Patel University, India
Jurek Sasiadek, Carleton University, Canada
Isabel Seruca, Universidade Portucalense, Portugal
Zuojun(Max) Shen, University of California, United States
Jiuh-Biing Sheu, National Chiao Tung University, Taiwan, China
Hala Skaf-molli, Nantes University, France
Cleyton Slaviero, Universidade Federal Fluminense, Brazil
Young-Jun Son, University of Arizona, United States
Shouxin Song, Beijing Jiaotong University, China
Marco Spruit, Utrecht University, Netherlands
Martin Stanton, Manchester Metropolitan University, United Kingdom
Renate Strazdina, Riga Technical University, Latvia
Stefan Strecker, University of Duisburg-Essen, Germany
Vijayan Sugumaran, Oakland University, United States
You-Fa Sun, Guangdong University of Technology, China
Ryszard Tadeusiewicz, AGH University of Science and Technology, Poland
Vladimir Tarasov, Jönköping University, Sweden
Arthur Tatnall, Victoria University, Australia
Santhanamery Thominathan, Universiti Teknologi MARA, Malaysia
Chunhua Tian, Business Optimization Team IBM China Research Lab, China
Yuan Tian, School of Economics and Management, Beijing Jiaotong University, China
Amy Trappey, National TsingHuaUniversity, Chinese Taipei
Theodoros Tzouramanis, University of the Aegean, Greece
Albert Veenstra, RSM Erasmus University, Netherlands
François Vernadat, European Court of Auditors, France
Maria Esther Vidal, Universidad Simon Bolivar, Venezuela
Renato Vieira, Petrobras Distribuidora S.A., Brazil
Dai Wei, Victoria University, Australia
Viacheslav Wolfengagen, Institute JurInfoR, Russian Federation
Wen-Yen Wu, I-Shou University, Taiwan, China
Xianrong Wu, Asia University, Chinese Taipei
Mudasser Wyne, National University, United States
Lifeng Xi, Shanghai Jiao Tong University, China
Lv Xiyan, Institute of economics and management, Beijing Jiaotong University, China
Haiping Xu, University of Massachusetts Dartmouth, United States
Qi Xu, Donghua University, China
Huacheng Xue, Fudan University, China
Zhounan Yang, Roland International Freight Services, China
Jasmine Yeap, Universiti Sains Malaysia, Malaysia
Shang-Tae Yee, General Motors Research and Development Center, U.S.A
David C. Yen, Miami University, United States
Jianxin You, Tongji University, China
Ming Yu, Tsinghua University, China
Ping Yu, University of Wollongong, Australia
Yugang Yu, Erasmus University, The Netherlands
Daniel Zeng, University of Arizona Tucson, U.S.A.
Zhenxiang Zeng, Hebei University of Technology, China
Qiang Zhang, Beijing Institute of Technology, China
Xuemin Zhang, Nankai University, China
Yi Zhang, Tsinghua University, China
Eugenio Zimeo, University of Sannio, Italy
Meiyun Zuo, Renmin University of China, China