Dr. Qiu, tenured full Professor of Information Science, teaches a variety of courses including Business Process Management, Enterprise Service Computing, Enterprise Integration, Software Engineering, Web-based Systems, Distributed Systems, Computer Architecture/SOA, Computer Security, Web Security, Operations Research, and System Engineering. He holds a Ph.D. in Industrial Engineering and a Ph.D. (minor) in Computer Science both from The Pennsylvania State University. Dr. Qiu’s research interests include Big Data, Data Analytics, Smart Service Systems, Service Science, Service Operations and Management, Information Systems, and Manufacturing and Supply Chain Management.
Dr. Qiu is the past Editor-in-Chief of INFORMS Service Science, and Advisory Editor for International Journal of Services Operations and Informatics, and an Associate Editor for IEEE Transactions on System, Man and Cybernetics and IEEE Transactions on Industrial Informatics. He also serves on Editorial Boards of many other international journals.
Dr. Qiu is the founding Chair of the INFORMS Service Science Section and the founder of INFORMS Service Science.

Service Science: the Foundations of Service Engineering and Management, 342 pages, John Wiley & Sons, Inc., USA (2014)
Business-Oriented Enterprise Integration for Organizational Agility, 340 pages, IGI Global, USA (2013)
Enterprise Service Computing: From Concept to Deployment, 446 pages, Idea Group Publishing, USA (2007)

• Service Science, Service Operations, and Service Engineering and Management
• Big Data, Big Process, and Business Analytics
• Human-centric Service Systems, Social Computing and Informatics
• Mobility and Financial Engineering
• Mobile Computing, Sensor-based Networking, and Supply Chain Management
• Process and Data Mining, and Enterprise Integration and Innovation

Ph.D., Pennsylvania State University, University Park, PA, USA, 1996
Student, City College of City University, NY, USA, 1992-1993
Student, Columbia University, NY, USA, 1991-1992
M. S., Beijing Institute of Technology, Beijing, China
B. S., Beijing Institute of Technology, Beijing, China

(Google Scholar)
About 130 articles submitted, presented, or published in journals and conferences.